Maya Patel
Leeds, United Kingdom · maya@example.invalid
Summary
Operations analyst with experience preparing weekly reports and working with dispatch colleagues.
Experience
Operations Analyst
Northbank Delivery (fictional)
Leeds · Mar 2022 – Present
- Each week I used SQL and Excel to put together delivery reports for 4 regional teams.
- I analysed late shipments and revised the dispatch checklist. Missed deliveries fell 22% over the next quarter.
- Wrote handover notes and showed 6 colleagues how to use the updated escalation process.
Customer Support Coordinator
Westbridge Retail (fictional)
Leeds · Sep 2019 – Feb 2022
- Recorded delivery enquiries and kept customers informed while dispatch teams investigated.
- Summarised recurring delivery problems for the weekly operations meeting.
Education
BSc, Business Analytics
Example University (fictional)
Jun 2019
Skills
Tools: SQL, Excel